RoadmapHealth Care
Quality Measurement
and Improvement
As a part of our mission to improve the quality, affordability and equity of employer-sponsored health care, Morgan Health is engaging employers to learn about their approaches to quality improvement and share best practices across the sector.
By prioritizing quality, employers and their employees will all benefit from efforts to ensure that health care is safe, effective, patient-centered, timely, efficient and equitable.
Morgan Health, in collaboration with the JPMorganChase benefits team, developed and is implementing a data-driven and measurable approach to quality improvement. The toolkit includes actionable guidance for employers to consider, and five steps for implementing a quality measurement and improvement program.
Quality Measures and Improvement Toolkit
In addition to our strategy for driving quality improvement, Morgan Health has learned about other employer strategies, which you can find here:
Approach Our Three Pillars
Morgan Health, in collaboration with the JPMorgan Chase benefits team, is implementing a data-driven approach to quality measurement and improvement. Our core goals are to identify, prioritize and integrate quality measures centered around health improvement, access to care, effective chronic condition management, and reducing disparities.
Inform
Analyze medical claims joined with HR data (i.e., sex, age, income, race/ethnicity, etc.) to inform opportunities for improvement
Survey employees on health care and quality issues that matter to them
Educate employees about the importance of high quality health care and primary care
Support identification of providers who deliver high value and quality
Measure
Develop a measurement strategy to address short- and long-term goals (i.e., collect baseline data, identify ways to close equity gaps, etc.)
Pilot innovative measures that accommodate unique patterns in the ESI population (i.e., continuous enrollment, small numbers)
Identify effective measures that matter to employees (i.e., patient reported outcomes, whole-health measures, etc.)
Improve
Implement point solutions and programs in targeted geographies or sub-populations with opportunities for quality improvement
Drive accountability by including quality measures in direct contracts with providers, point solutions, and carriers
Negotiate risk-bearing or value-based contracts that tie payment to quality and health outcomes